Privacy policy for vacelulina users
Your privacy is important—learn how we protect your data
Our commitment to your privacy
This privacy policy explains how vacelulina.com collects, uses, and protects your personal information when you use our services.
We comply with Australian privacy regulations and handle your data securely and transparently at every step.
What data we collect and why
We collect information you provide directly and data generated automatically to deliver and improve our services.
Information you provide
- • Contact details, such as your name and email address
- • Enquiry details submitted through forms
- • Feedback or communications with our team
- • Preferences you set on your account
- • Any information needed to deliver services
Data collected automatically
- • Device type and browser information
- • IP address and location data
- • Usage statistics and site activity
- • Cookie and analytics identifiers
- • Technical logs for security monitoring
How we use your data
Your information helps us provide, maintain, and improve our services while ensuring security and compliance with regulations.
- • Respond to your enquiries and requests
- • Provide tailored support and information
- • Monitor site performance and reliability
- • Enhance security and protect against misuse
- • Comply with legal obligations
- • Improve our services and user experience
- • Conduct anonymous analytics and reporting
Our promise: We never sell your personal data. Your privacy and trust are fundamental to our business. Data is only shared as needed for service delivery or legal compliance.
How we share your data
Personal information may be shared with trusted service providers, or as required by law, always under strict confidentiality.
Third-party service providers
We work with providers who help us deliver services. All must follow strict privacy and security standards.
Legal requirements
We may disclose information if required to comply with laws or regulations.
Anonymous statistics
Aggregated, non-identifiable data may be used for analysis.
Your rights under Australian law
You have rights to access, correct, or delete your data, and to object or restrict certain uses. Contact us to exercise these rights.
- • Request access to your personal data
- • Request correction of inaccurate details
- • Request deletion of your information
- • Request a copy in a portable format
- • Object to certain types of processing
- • Request limits on data use or sharing
To exercise rights or for privacy questions, email or call our team. We respond promptly to all requests.
How we protect your data
We use industry-standard security measures to guard your information against unauthorised access or misuse.
Technical safeguards
- • Encryption for data in transit and storage
- • Access controls and authentication protocols
- • Regular security audits and monitoring
- • Firewalls and intrusion detection systems
Organisational safeguards
- • Training for staff on data protection
- • Clear data handling policies
- • Access restrictions by role
- • Prompt incident response procedures
How long we keep your data
We retain your personal information only as long as needed for service delivery, legal, or regulatory reasons.
- • Stored for active account duration
- • Kept for service provision period
- • Retained for up to 24 months
- • Held for legal compliance
- • Preferences kept until changed
You can request deletion or correction at any time.
International data transfers
If data is transferred outside Australia, we ensure adequate safeguards and compliance with Australian privacy law.
- • Contracts with overseas providers
- • Data encryption in transfers
- • Assessment of third-party standards
- • Regular compliance reviews
How we use cookies
Cookies are used for site operation, analytics, and to remember your preferences. See our cookie policy for details.
Types of cookies we use
- • Support secure site functionality
- • Monitor usage and site reliability
- • Store your preferences
- • Enable enhanced features
You can control cookies at any time through browser settings.
Changes to this policy
We may update our privacy policy. Significant changes will be communicated through this website or by email.
- • Website banner alerts
- • Email notifications if applicable
- • Date updates on this page
- • Supplemental notices as required
Check this page periodically for the latest version.
Contact for privacy questions
Get in touch with our team for privacy or data requests.
vacelulina
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61 3 5553 0251
Email: content@vacelulina.com
Policy last updated September 17, 2025
Effective from September 17, 2025